Structural analysis model of organizational citizenship behavior: the case of industrial enterprises in the northeast of Mexico

Authors

  • José Carlos Vázquez Parra Profesor de Cátedra, Departamento de Formación Humanística y Ciudadana, Tecnológico de Monterrey, Campus Guadalajara, Zapopan, México. https://orcid.org/0000-0001-9197-7826 (unauthenticated)
  • Florina Arredondo Trapero Profesor Titular, Departamento de Filosofía y Ética, Tecnológico de Monterrey, Campus Monterrey, Monterrey, México. https://orcid.org/0000-0003-4909-0329 (unauthenticated)
  • Jorge de la Garza Profesor Asociado, Departamento de Mercadotecnia y Negocios Internacionales, Tecnológico de Monterrey, Campus Monterrey, Monterrey, México.

DOI:

https://doi.org/10.18046/j.estger.2018.147.2593

Keywords:

organizational citizenship behavior, corporate social responsibility, transparency, industry, citizen attitudes

Abstract

This paper aims to analyze the level of influence of corporate social responsibility (CSR), citizen attitudes and transparency in fostering organizational citizenship behavior (OCB). The paper hypothesizes that these three variables have a positive and significant influence on OCB. The study was carried out on a group of 12 industrial enterprises in northeastern Mexico with a sample of 213 employees. The methodology used is based on structural equation modeling (SEM). The paper concludes that CSR is the only variable that significantly and directly influences OCB, while the remaining two variables have only an indirect influence on it.

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Published

2018-05-31

Issue

Vol. 34 No. 147 Apr-Jun 2018

Section

Research articles

License

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How to Cite

Structural analysis model of organizational citizenship behavior: the case of industrial enterprises in the northeast of Mexico. (2018). Estudios Gerenciales, 34(147), 139-148. https://doi.org/10.18046/j.estger.2018.147.2593